"What
do I need to bring with me when I drop off my computer?"
- Just your tower and if it's a laptop,
bring your charger. If your battery goes dead we won't be able to
complete the necessary work Also, if you have them, bring any CD's or DVD's that came with
your computer.
"
How long will it take for you to fix my computer?"
-
It all depends on what is wrong with it.
If there are parts that need to be ordered that can add a little time.
It's also dependant on how many computers we had to repair before you
dropped yours off. Generally, the turn around time once ordered parts
are recieved is a day or two.
"Why
did you have to order the parts for my computer, don't you stock parts?"
- We do keep a few parts in stock, but with
the way technology changes, keeping parts in stock usually results in a
loss. Ordering parts as needed allows us to keep our prices lower than
others in the area.
"What can I do to protect my computer
from viruses and spyware?"
- A good combination of an anti-virus
scanner and spyware scanner is a good start. The truth is there are no
fail safe ways to prevent your computer from becoming infected. Software
can be helpful but only delays the inevitable. If you spend a good
amount of time on the internet, the chances are very high that you will
eventually become infected.
"What if you come to my
house/business to work on my computer but can't fix it?"
- If for some reason we are not able to repair
your computer on site, we will take your computer back to our office and
repair it.